Terms of Service

Last Updated: 23rd August 2025

Welcome to Iris and Bloom. Throughout the site, the terms “we,” “our,” or “us” refer to Iris and Bloom’s website. These Terms of Service (“Terms”) govern your use of our website IRISANDBLOOMFLORAL.COM (the “Site”), our online store, and related services (collectively, the “Services”).

By accessing or using our Services, you agree to these Terms. If you do not agree, you may not use our Services.

1. Eligibility

You must be at least 18 years old to make purchases or enter into contracts on this Site. By using our Services, you represent that you meet these requirements.

2. Products and Services

  • We specialise in bespoke faux floral arrangements, handcrafted wreaths and floral designs set in a clear water resin in oasis, individual stems and vases. Each design is completely unique and may have slight variations from the images displayed on our website.

  • All product descriptions, pricing, and availability are subject to change at any time without notice.

  • We make every effort to display product colours and details accurately, but we cannot guarantee that your device’s display will reflect exact colours.

  • All designs are crafted using quality materials and are for decorative purposes only. Some items may contain small parts that could be hazardous and cause choking to small children and pets. We cannot be held responsible for any damage or injury which may result from their use. By purchasing our products, you acknowledge and agree that Iris and Bloom are not liable for any direct, indirect, incidental or consequential damages arising from the use or misuse of our products.

3. Orders and Payments

  • By placing an order, you agree to provide accurate, complete, and current payment and contact information.

  • We reserve the right to refuse or cancel any order for any reason, including suspected fraud or errors in pricing or availability.

  • All prices are listed in sterling and are exclusive of applicable taxes, shipping, or delivery fees, unless otherwise stated.

4. Shipping, Delivery, and Returns

  • Delivery timelines are estimates only and not guaranteed.

  • We are not responsible for delays caused by shipping carriers or circumstances beyond our control.

  • Returns and exchanges are subject to our Return Policy.

5. Intellectual Property

  • All content on this Site (including images, designs, logos, and text) is the property of Iris and Bloom and is protected by copyright and trademark laws.

  • You may not copy, distribute, modify, or use our content without prior written permission.

6. Acceptable Use

You agree not to:

  • Use the Site for unlawful or fraudulent purposes.

  • Interfere with the security or functionality of the Site.

  • Attempt to copy or resell our products in a manner that misrepresents them as your own.

7. Limitation of Liability

  • To the maximum extent permitted by law, Iris and Bloom is not liable for any indirect, incidental, or consequential damages resulting from your use of the Services.

  • Our total liability to you for any claim arising from your use of the Services will not exceed the amount you paid to us for the relevant product or service.

8. Indemnification

You agree to indemnify and hold harmless Iris and Bloom, its employees, and affiliates from any claims, damages, liabilities, or expenses arising out of your use of the Services or violation of these Terms.

9. Governing Law

These Terms are governed by the laws of United Kingdom, without regard to its conflict of law provisions.

10. Changes to Terms

We may update these Terms at any time by posting the revised version on our Site. Continued use of the Services constitutes acceptance of the updated Terms.

11. Contact Us

If you have any questions about these Terms, please contact us at:

Iris and Bloom

irisandbloom@outlook.com

44 Horseshoe Crescent

Shoeburyness Garrison

Essex

SS3 9WL