Privacy Policy

Last Updated: 23rd August 2025

Iris and Bloom "we," "our," "us" respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit irisandbloomfloral.com (the "Site") or purchase our products.

1. Information We Collect

We may collect the following information when you use our Site:

a. Personal Information You Provide:

  • Name

  • Email address

  • Shipping and billing address

  • Payment details (processed securely via third-party payment processors)

  • Phone number

b. Automatically Collected Information:

  • IP address

  • Browser type and version

  • Pages visited and time spent on our Site

  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Communicate with you about your purchase or inquiries

  • Send marketing emails (only if you opt-in)

  • Improve our products and services

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Service providers (e.g., payment processors, shipping companies)

  • Legal authorities if required by law

  • Marketing tools (e.g., email newsletter providers, only with consent)

4. Cookies and Tracking Technologies

Our Site uses cookies to enhance your browsing experience, remember your preferences, and analyse website traffic. You can manage or disable cookies through your browser settings.

5. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations.

6. Security

We use industry-standard measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletions

  • Opt-out of marketing communications

  • Restrict or object to data processing

  • Lodge a complaint with a data protection authority

To exercise these rights, contact us at: irisandbloom@outlook.com

 

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our Site with the “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:
Email: Irisandbloom@outlook.com
Address: Iris and Bloom, 44 Horseshoe Crescent, Shoeburyness Garrison, Essex, SS3 9WL